Work I can show you
Five pieces of work, each with the numbers, the decisions and the mistakes, in a level of detail a client would rarely let me publish. Three of them are Claims Bible, which I co-founded, and I’ve said so on each one.
The Claims Bible rebuild
A 690 page regulated site moved off WordPress onto a custom build that audits itself before every deploy.
Express Encapsulation
Five years running everything digital for a Bristol trade laminator, and the shop that carried it through COVID.
The Claims Bible data migration
Four databases nobody trusted reconciled into one, duplicates cut from 39% to 18%, zero rejections.
The Claims Bible compliance register
A numbered register, one consent standard, and our own headline figure made smaller on evidence.
Armed Forces Claims
A claims intake for a firm of solicitors that hands them a case rather than a phone number.
Tell me what’s not working.
I’ll tell you whether I can help and roughly what it would involve.